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+Edit1

This website contains an archive of files for the Acorn Electron, BBC Micro, Acorn Archimedes, Commodore 16 and Commodore 64 computers, which Dominic Ford has rescued from his private collection of floppy disks and cassettes.

Some of these files were originally commercial releases in the 1980s and 1990s, but they are now widely available online. I assume that copyright over them is no longer being asserted. If you own the copyright and would like files to be removed, please contact me.

Tape/disk: Home » Personal collection » Acorn ADFS disks » Electron_User_Group » EUG_30.ADF
Filename: +Edit1
Read OK:
File size: 08AF bytes
Load address: 2B206576
Exec address: 74696445
File contents
I watched an interesting report on EBN, a cable TV channel for business
about a service offered by Tesco which enables people to shop using their
computers.

For our non-UK members Tesco is a major supermarket chain.

A female EBN reporter who has a lot of experience using a computer in her
work, and is a working mother tried it out. The ideal candidate. She kept
hitting problems, like having to connect to an internet provider first,
though she hadn't actually been told she would have to. She had great
difficulity using the selection system which involved picking an item and
placing it onto a icon of a shopping basket. And perhaps the most silly
problem, she asked for a pint of milk and the program said, no such item.
She then asked for a list if milk items and was presented with 250
different one from which she had to find her pint of milk.

She took in excess of 2 hours to do her shopping by computer while she
later did the same shopping in a local Tesco store in about 1/2 hour.

The excuse being made is that the program is in its early stages and will
be refined later.

That really is no excuse. Tesco for reasons best known to themselves have
half heartedly approached this market and made a hash of it. It reminds me
of something British Telecom tried a few years ago, 1987 I think. They
offered access to their Yellow Pages directories via a modem. This service
was intended to be open to 8 bit computer users. I contacted the number
but was asked for a pass word. After a lot of effort and 'phoning around I
eventually spoke to a department of BT who were suppose to be dealing with
this system. They told me that there were different passwords for each
region on the UK. They gave me the pass word to access the Portsmouth
Yellow pages but refused to give me any for any other region. They said
that I would have to write in asking for these and explain my reasons for
wanting them! A short while later the service closed for 'lack of use!!'.

Computer technolgy is so simple, yet some people seemed determined to make
it as complicated as possible presumably to perpetuate the myth that they
are somehow intellectually superior to the rest of us because they can
understand it.

Gus.
01705 781168
00000000  49 20 77 61 74 63 68 65  64 20 61 6e 20 69 6e 74  |I watched an int|
00000010  65 72 65 73 74 69 6e 67  20 72 65 70 6f 72 74 20  |eresting report |
00000020  6f 6e 20 45 42 4e 2c 20  61 20 63 61 62 6c 65 20  |on EBN, a cable |
00000030  54 56 20 63 68 61 6e 6e  65 6c 20 66 6f 72 20 62  |TV channel for b|
00000040  75 73 69 6e 65 73 73 0d  61 62 6f 75 74 20 61 20  |usiness.about a |
00000050  73 65 72 76 69 63 65 20  6f 66 66 65 72 65 64 20  |service offered |
00000060  62 79 20 54 65 73 63 6f  20 77 68 69 63 68 20 65  |by Tesco which e|
00000070  6e 61 62 6c 65 73 20 70  65 6f 70 6c 65 20 74 6f  |nables people to|
00000080  20 73 68 6f 70 20 75 73  69 6e 67 20 74 68 65 69  | shop using thei|
00000090  72 0d 63 6f 6d 70 75 74  65 72 73 2e 0d 0d 46 6f  |r.computers...Fo|
000000a0  72 20 6f 75 72 20 6e 6f  6e 2d 55 4b 20 6d 65 6d  |r our non-UK mem|
000000b0  62 65 72 73 20 54 65 73  63 6f 20 69 73 20 61 20  |bers Tesco is a |
000000c0  6d 61 6a 6f 72 20 73 75  70 65 72 6d 61 72 6b 65  |major supermarke|
000000d0  74 20 63 68 61 69 6e 2e  0d 0d 41 20 66 65 6d 61  |t chain...A fema|
000000e0  6c 65 20 45 42 4e 20 72  65 70 6f 72 74 65 72 20  |le EBN reporter |
000000f0  77 68 6f 20 68 61 73 20  61 20 6c 6f 74 20 6f 66  |who has a lot of|
00000100  20 65 78 70 65 72 69 65  6e 63 65 20 75 73 69 6e  | experience usin|
00000110  67 20 61 20 63 6f 6d 70  75 74 65 72 20 69 6e 20  |g a computer in |
00000120  68 65 72 0d 77 6f 72 6b  2c 20 61 6e 64 20 69 73  |her.work, and is|
00000130  20 61 20 77 6f 72 6b 69  6e 67 20 6d 6f 74 68 65  | a working mothe|
00000140  72 20 74 72 69 65 64 20  69 74 20 6f 75 74 2e 20  |r tried it out. |
00000150  54 68 65 20 69 64 65 61  6c 20 63 61 6e 64 69 64  |The ideal candid|
00000160  61 74 65 2e 20 53 68 65  20 6b 65 70 74 0d 68 69  |ate. She kept.hi|
00000170  74 74 69 6e 67 20 70 72  6f 62 6c 65 6d 73 2c 20  |tting problems, |
00000180  6c 69 6b 65 20 68 61 76  69 6e 67 20 74 6f 20 63  |like having to c|
00000190  6f 6e 6e 65 63 74 20 74  6f 20 61 6e 20 69 6e 74  |onnect to an int|
000001a0  65 72 6e 65 74 20 70 72  6f 76 69 64 65 72 20 66  |ernet provider f|
000001b0  69 72 73 74 2c 0d 74 68  6f 75 67 68 20 73 68 65  |irst,.though she|
000001c0  20 68 61 64 6e 27 74 20  61 63 74 75 61 6c 6c 79  | hadn't actually|
000001d0  20 62 65 65 6e 20 74 6f  6c 64 20 73 68 65 20 77  | been told she w|
000001e0  6f 75 6c 64 20 68 61 76  65 20 74 6f 2e 20 53 68  |ould have to. Sh|
000001f0  65 20 68 61 64 20 67 72  65 61 74 0d 64 69 66 66  |e had great.diff|
00000200  69 63 75 6c 69 74 79 20  75 73 69 6e 67 20 74 68  |iculity using th|
00000210  65 20 73 65 6c 65 63 74  69 6f 6e 20 73 79 73 74  |e selection syst|
00000220  65 6d 20 77 68 69 63 68  20 69 6e 76 6f 6c 76 65  |em which involve|
00000230  64 20 70 69 63 6b 69 6e  67 20 61 6e 20 69 74 65  |d picking an ite|
00000240  6d 20 61 6e 64 0d 70 6c  61 63 69 6e 67 20 69 74  |m and.placing it|
00000250  20 6f 6e 74 6f 20 61 20  69 63 6f 6e 20 6f 66 20  | onto a icon of |
00000260  61 20 73 68 6f 70 70 69  6e 67 20 62 61 73 6b 65  |a shopping baske|
00000270  74 2e 20 41 6e 64 20 70  65 72 68 61 70 73 20 74  |t. And perhaps t|
00000280  68 65 20 6d 6f 73 74 20  73 69 6c 6c 79 0d 70 72  |he most silly.pr|
00000290  6f 62 6c 65 6d 2c 20 73  68 65 20 61 73 6b 65 64  |oblem, she asked|
000002a0  20 66 6f 72 20 61 20 70  69 6e 74 20 6f 66 20 6d  | for a pint of m|
000002b0  69 6c 6b 20 61 6e 64 20  74 68 65 20 70 72 6f 67  |ilk and the prog|
000002c0  72 61 6d 20 73 61 69 64  2c 20 6e 6f 20 73 75 63  |ram said, no suc|
000002d0  68 20 69 74 65 6d 2e 0d  53 68 65 20 74 68 65 6e  |h item..She then|
000002e0  20 61 73 6b 65 64 20 66  6f 72 20 61 20 6c 69 73  | asked for a lis|
000002f0  74 20 69 66 20 6d 69 6c  6b 20 69 74 65 6d 73 20  |t if milk items |
00000300  61 6e 64 20 77 61 73 20  70 72 65 73 65 6e 74 65  |and was presente|
00000310  64 20 77 69 74 68 20 32  35 30 0d 64 69 66 66 65  |d with 250.diffe|
00000320  72 65 6e 74 20 6f 6e 65  20 66 72 6f 6d 20 77 68  |rent one from wh|
00000330  69 63 68 20 73 68 65 20  68 61 64 20 74 6f 20 66  |ich she had to f|
00000340  69 6e 64 20 68 65 72 20  70 69 6e 74 20 6f 66 20  |ind her pint of |
00000350  6d 69 6c 6b 2e 0d 0d 53  68 65 20 74 6f 6f 6b 20  |milk...She took |
00000360  69 6e 20 65 78 63 65 73  73 20 6f 66 20 32 20 68  |in excess of 2 h|
00000370  6f 75 72 73 20 74 6f 20  64 6f 20 68 65 72 20 73  |ours to do her s|
00000380  68 6f 70 70 69 6e 67 20  62 79 20 63 6f 6d 70 75  |hopping by compu|
00000390  74 65 72 20 77 68 69 6c  65 20 73 68 65 0d 6c 61  |ter while she.la|
000003a0  74 65 72 20 64 69 64 20  74 68 65 20 73 61 6d 65  |ter did the same|
000003b0  20 73 68 6f 70 70 69 6e  67 20 69 6e 20 61 20 6c  | shopping in a l|
000003c0  6f 63 61 6c 20 54 65 73  63 6f 20 73 74 6f 72 65  |ocal Tesco store|
000003d0  20 69 6e 20 61 62 6f 75  74 20 31 2f 32 20 68 6f  | in about 1/2 ho|
000003e0  75 72 2e 0d 0d 54 68 65  20 65 78 63 75 73 65 20  |ur...The excuse |
000003f0  62 65 69 6e 67 20 6d 61  64 65 20 69 73 20 74 68  |being made is th|
00000400  61 74 20 74 68 65 20 70  72 6f 67 72 61 6d 20 69  |at the program i|
00000410  73 20 69 6e 20 69 74 73  20 65 61 72 6c 79 20 73  |s in its early s|
00000420  74 61 67 65 73 20 61 6e  64 20 77 69 6c 6c 0d 62  |tages and will.b|
00000430  65 20 72 65 66 69 6e 65  64 20 6c 61 74 65 72 2e  |e refined later.|
00000440  0d 0d 54 68 61 74 20 72  65 61 6c 6c 79 20 69 73  |..That really is|
00000450  20 6e 6f 20 65 78 63 75  73 65 2e 20 54 65 73 63  | no excuse. Tesc|
00000460  6f 20 66 6f 72 20 72 65  61 73 6f 6e 73 20 62 65  |o for reasons be|
00000470  73 74 20 6b 6e 6f 77 6e  20 74 6f 20 74 68 65 6d  |st known to them|
00000480  73 65 6c 76 65 73 20 68  61 76 65 0d 68 61 6c 66  |selves have.half|
00000490  20 68 65 61 72 74 65 64  6c 79 20 61 70 70 72 6f  | heartedly appro|
000004a0  61 63 68 65 64 20 74 68  69 73 20 6d 61 72 6b 65  |ached this marke|
000004b0  74 20 61 6e 64 20 6d 61  64 65 20 61 20 68 61 73  |t and made a has|
000004c0  68 20 6f 66 20 69 74 2e  20 49 74 20 72 65 6d 69  |h of it. It remi|
000004d0  6e 64 73 20 6d 65 0d 6f  66 20 73 6f 6d 65 74 68  |nds me.of someth|
000004e0  69 6e 67 20 42 72 69 74  69 73 68 20 54 65 6c 65  |ing British Tele|
000004f0  63 6f 6d 20 74 72 69 65  64 20 61 20 66 65 77 20  |com tried a few |
00000500  79 65 61 72 73 20 61 67  6f 2c 20 31 39 38 37 20  |years ago, 1987 |
00000510  49 20 74 68 69 6e 6b 2e  20 54 68 65 79 0d 6f 66  |I think. They.of|
00000520  66 65 72 65 64 20 61 63  63 65 73 73 20 74 6f 20  |fered access to |
00000530  74 68 65 69 72 20 59 65  6c 6c 6f 77 20 50 61 67  |their Yellow Pag|
00000540  65 73 20 64 69 72 65 63  74 6f 72 69 65 73 20 76  |es directories v|
00000550  69 61 20 61 20 6d 6f 64  65 6d 2e 20 54 68 69 73  |ia a modem. This|
00000560  20 73 65 72 76 69 63 65  0d 77 61 73 20 69 6e 74  | service.was int|
00000570  65 6e 64 65 64 20 74 6f  20 62 65 20 6f 70 65 6e  |ended to be open|
00000580  20 74 6f 20 38 20 62 69  74 20 63 6f 6d 70 75 74  | to 8 bit comput|
00000590  65 72 20 75 73 65 72 73  2e 20 49 20 63 6f 6e 74  |er users. I cont|
000005a0  61 63 74 65 64 20 74 68  65 20 6e 75 6d 62 65 72  |acted the number|
000005b0  0d 62 75 74 20 77 61 73  20 61 73 6b 65 64 20 66  |.but was asked f|
000005c0  6f 72 20 61 20 70 61 73  73 20 77 6f 72 64 2e 20  |or a pass word. |
000005d0  41 66 74 65 72 20 61 20  6c 6f 74 20 6f 66 20 65  |After a lot of e|
000005e0  66 66 6f 72 74 20 61 6e  64 20 27 70 68 6f 6e 69  |ffort and 'phoni|
000005f0  6e 67 20 61 72 6f 75 6e  64 20 49 0d 65 76 65 6e  |ng around I.even|
00000600  74 75 61 6c 6c 79 20 73  70 6f 6b 65 20 74 6f 20  |tually spoke to |
00000610  61 20 64 65 70 61 72 74  6d 65 6e 74 20 6f 66 20  |a department of |
00000620  42 54 20 77 68 6f 20 77  65 72 65 20 73 75 70 70  |BT who were supp|
00000630  6f 73 65 20 74 6f 20 62  65 20 64 65 61 6c 69 6e  |ose to be dealin|
00000640  67 20 77 69 74 68 0d 74  68 69 73 20 73 79 73 74  |g with.this syst|
00000650  65 6d 2e 20 54 68 65 79  20 74 6f 6c 64 20 6d 65  |em. They told me|
00000660  20 74 68 61 74 20 74 68  65 72 65 20 77 65 72 65  | that there were|
00000670  20 64 69 66 66 65 72 65  6e 74 20 70 61 73 73 77  | different passw|
00000680  6f 72 64 73 20 66 6f 72  20 65 61 63 68 0d 72 65  |ords for each.re|
00000690  67 69 6f 6e 20 6f 6e 20  74 68 65 20 55 4b 2e 20  |gion on the UK. |
000006a0  54 68 65 79 20 67 61 76  65 20 6d 65 20 74 68 65  |They gave me the|
000006b0  20 70 61 73 73 20 77 6f  72 64 20 74 6f 20 61 63  | pass word to ac|
000006c0  63 65 73 73 20 74 68 65  20 50 6f 72 74 73 6d 6f  |cess the Portsmo|
000006d0  75 74 68 0d 59 65 6c 6c  6f 77 20 70 61 67 65 73  |uth.Yellow pages|
000006e0  20 62 75 74 20 72 65 66  75 73 65 64 20 74 6f 20  | but refused to |
000006f0  67 69 76 65 20 6d 65 20  61 6e 79 20 66 6f 72 20  |give me any for |
00000700  61 6e 79 20 6f 74 68 65  72 20 72 65 67 69 6f 6e  |any other region|
00000710  2e 20 54 68 65 79 20 73  61 69 64 0d 74 68 61 74  |. They said.that|
00000720  20 49 20 77 6f 75 6c 64  20 68 61 76 65 20 74 6f  | I would have to|
00000730  20 77 72 69 74 65 20 69  6e 20 61 73 6b 69 6e 67  | write in asking|
00000740  20 66 6f 72 20 74 68 65  73 65 20 61 6e 64 20 65  | for these and e|
00000750  78 70 6c 61 69 6e 20 6d  79 20 72 65 61 73 6f 6e  |xplain my reason|
00000760  73 20 66 6f 72 0d 77 61  6e 74 69 6e 67 20 74 68  |s for.wanting th|
00000770  65 6d 21 20 41 20 73 68  6f 72 74 20 77 68 69 6c  |em! A short whil|
00000780  65 20 6c 61 74 65 72 20  74 68 65 20 73 65 72 76  |e later the serv|
00000790  69 63 65 20 63 6c 6f 73  65 64 20 66 6f 72 20 27  |ice closed for '|
000007a0  6c 61 63 6b 20 6f 66 20  75 73 65 21 21 27 2e 0d  |lack of use!!'..|
000007b0  0d 43 6f 6d 70 75 74 65  72 20 74 65 63 68 6e 6f  |.Computer techno|
000007c0  6c 67 79 20 69 73 20 73  6f 20 73 69 6d 70 6c 65  |lgy is so simple|
000007d0  2c 20 79 65 74 20 73 6f  6d 65 20 70 65 6f 70 6c  |, yet some peopl|
000007e0  65 20 73 65 65 6d 65 64  20 64 65 74 65 72 6d 69  |e seemed determi|
000007f0  6e 65 64 20 74 6f 20 6d  61 6b 65 0d 69 74 20 61  |ned to make.it a|
00000800  73 20 63 6f 6d 70 6c 69  63 61 74 65 64 20 61 73  |s complicated as|
00000810  20 70 6f 73 73 69 62 6c  65 20 70 72 65 73 75 6d  | possible presum|
00000820  61 62 6c 79 20 74 6f 20  70 65 72 70 65 74 75 61  |ably to perpetua|
00000830  74 65 20 74 68 65 20 6d  79 74 68 20 74 68 61 74  |te the myth that|
00000840  20 74 68 65 79 0d 61 72  65 20 73 6f 6d 65 68 6f  | they.are someho|
00000850  77 20 69 6e 74 65 6c 6c  65 63 74 75 61 6c 6c 79  |w intellectually|
00000860  20 73 75 70 65 72 69 6f  72 20 74 6f 20 74 68 65  | superior to the|
00000870  20 72 65 73 74 20 6f 66  20 75 73 20 62 65 63 61  | rest of us beca|
00000880  75 73 65 20 74 68 65 79  20 63 61 6e 0d 75 6e 64  |use they can.und|
00000890  65 72 73 74 61 6e 64 20  69 74 2e 0d 0d 47 75 73  |erstand it...Gus|
000008a0  2e 0d 30 31 37 30 35 20  37 38 31 31 36 38 0d     |..01705 781168.|
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